Life Flight

Q&A with Crewperson Helena

What is your role at Life Flight?
I am a crewperson in the Air Ambulance Plane. Before joining Life Flight in 2022, I owned an events business.

What attracted you to this job?
Helping make a difference and being part on an amazing team.

What is the best part of the job?
Every day we get to serve the community by helping patients get to where they need to be. I feel like I’m playing a small role in that, and it’s very rewarding. Oh, and the views from the plane are pretty phenomenal at times, too!

What is the hardest part of you job?
Often family member of patients are worried about their loved one, and you can really see the fear in their eyes. That’s where a few comforting words can help a lot.

What was the main thing that stood out for you when you started working here?
The biggest thing for me was witnessing the dedication of the people involved in this organisation. On my first day, we had weather issues flying into the destination airport. There were about four changes of plan along the way to get a young man the help he needed. Every time something came up, another solution was found to get around it. In the end the man was transported with the medical team to the closest airport we could get to, which involved all of us travelling by road for two hours. There was no question of turning around and going home, and that young man got the help he needed.

What do you do when you’re not at work?
I design fabrics, wallpaper and stationery. I also love exploring local rivers, beaches and forests with my dog, Hero.

What would you like to say to our wonderful supporters?
You should be so proud of every dollar you contribute. If you could see the face of a mother getting her baby the life-saving treatment they need, or any of the many other situations made easier because of the support you give, you’d do a happy dance to celebrate how awesome you are!