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We respect the privacy of our donors. This privacy policy discloses what information we gather, how we use it, and how to correct or change it.


The Life Flight Trust complies with the New Zealand Privacy Act 1993 (the Act) when dealing with your personal information. 

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see 

We collect the following information about you

We collects non-personally identifiable information via Google Analytics and personally identifiable information from our online forms.

Non-personally identifiable information might include your IP address, your browser type or operating system, the domain name from which you linked to our site, your city, and other general demographic information. We use this information to help diagnose problems with our server and to administer our website. We may share it with our affiliates or business partners at an aggregated level.

Personally identifiable information from donations, merchandise transactions, patient or supporter story submission, competition and survey forms could include your name, telephone number, home address and e-mail address. We may use this information to contact you, but you can opt-out of receiving future information from us. 


Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. Cookies are widely used on most major Web sites. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

We may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest, based on that information.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

We collect personal information in order to:

The personal information we collect is kept in a secure database. We use the information only for fundraising purposes and to keep our donors informed about our activities. For these purposes, we may:

  • Seek financial information from you (e.g. credit card details to confirm your donation).
  • Contact you by mail, email or telephone, unless you request us not to.
  • Use the information in our database for statistical and other purposes relating to our fundraising work.

We try to keep our database up-to-date. Anyone whose personal details are on our database may request and correct those details.

Besides our staff, we may share this information with:

  • Other third parties for anonymous statistical information
  • A person who can require us to supply your information (for example, a regulatory authority);
  • Any other person authorsied by the Act or another law;
  • Any other person authorised by you.

From time-to-time, we may allow like-minded organisations to contact our supporters. In return, they will help us reach more generous New Zealanders like you. You can opt out of this at any time by ticking the box on our donation forms or by getting in touch via the contact details below.

If you have concerns about your privacy:

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:

  • Email:
  • Phone: (04) 920 2242
  • Post: PO Box 14448, Kilbirnie, Wellington 6241

Registration and memberships

The Life Flight Trust is a registered charity (#CC24283) and is a member of the Fundraising Institute of NZ and the Public Fundraising Regulatory Association.

Last updated: 
Tuesday, 31 October 2017